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Return, Refund & Exchange Policy

Return, Refund & Exchange Policy — 100% Hassle-Free

Your complete satisfaction and your baby’s comfort are our highest priorities. If an outfit does not fit perfectly or if you encounter any issue, our 3-Day Easy Exchange Policy has you covered.

✨ 3-Day Size Exchange Guarantee

If the dress size is smaller or larger than expected, simply notify us within 3 days of receiving your parcel. We will arrange a replacement size swiftly!

📋 Conditions for Exchange:

  • The item must be in its original, unworn, unwashed condition with all brand tags and original packaging intact.
  • Accessories (such as matching sun hats or sling bags) that accompanied the dress must be returned together.
  • Customers are requested to cover the return delivery charge for voluntary size exchanges.

🔁 Damaged or Incorrect Item Policy:

  • If you receive a defective item or a different color/size than ordered, please notify us within 24 hours with a clear photo or video.
  • We will dispatch the correct replacement immediately with zero extra delivery charge.

💰 Refund Process:

In cases where an exchange item is out of stock and a refund is agreed upon, the refund will be credited directly to your bKash, Nagad, or bank account within 5 to 7 working days.